We have a 7-day return policy on in-stock items only, which means you have 7 days after receiving your item to request a return.

Custom order items cannot be returned or refunded.

To be eligible for a return, your item must be in the same condition that you received it, in its original packaging (if any). You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Sales@decksplus.com.

If your return is accepted, we’ll send instructions on how and where to return your item. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Sales@decksplus.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.